RETURN POLICY

  • Merchandise must be returned within 30 days.
  • Merchandise must not be worn, altered, or washed.
  • Merchandise must have all tags attached and be returned in original packaging.
  • Merchandise returned without the original tag, or a damaged tag, may result in a delayed refund or may not qualify for a refund.
  • Please Note: Shipping and handling charges are not refundable.
  • Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
  • Final Sale items may not be returned.

30-day returns procedure

  • Complete the return form included in your order and repackage your merchandise securely. Cover or remove any original mailing address labels or carrier barcodes on the package.

Address your return to:

Giordana Cycling
Attn: Returns – Campioni di Maggio
12500 Steele Creek Road
Charlotte, NC 28273

  • Ship your package using a trackable, insured shipping method. Giordana Cycling cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records.
  • You will receive an email once your return has been processed. Please allow 5 business days from the time we receive your return for it to be processed.

NEED A DIFFERENT SIZE?

In order to serve you most efficiently, we do not offer merchandise exchanges. Instead, you'll get the right size or color fastest if you simply place a second order. Once we receive your return, we'll credit your account.

Conditions of Use

Use of the Giordana website constitutes agreement to our terms of use. We encourage you to review the following information carefully.

Trademarks

Giordana and other marks indicated on our site are trademarks owned exclusively by Giordana . The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Giordana’s, in any manner that seeks to disparages or discredit Giordana or in any manner that may cause confusion among our customers.

Copyright

All content on this website is the exclusive property of Giordana . Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.

Protecting Your Account

Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.

License & Site Access

Giordana grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Giordana . This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Giordana . You are prohibited from using meta tags or any other hidden text utilizing Giordana's name or trademarks without the express written consent of Giordana . Any unauthorized use of this websites voids the limited license granted by Giordana .

Content Submitted by Site Users

If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Giordana and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Giordana or its affiliates for all claims resulting from content you supply. Giordana reserves the right to remove any content at our sole discretion.

Limitation of Liability

This site is provided by Giordana on an "as is" and "as available" basis. Giordana makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.shop.giordanacycling.com is at your own risk. Giordana cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Giordana will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Redemption of Free Product & Coupon Offers

From time to time, Giordana offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page — www.shop.giordanacycling.com — or announced via other means of communication in conjunction with the promotion of the Giordana product collection, including radio and TV broadcasts, internet forums and various online websites. We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Giordana, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…

Applicable Law

By visiting www.shop.giordanacycling.com, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Giordana .

Changes in Policy

Giordana reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a pervious version of these conditions.